Drive Revenues, Reduce Costs, and Build
Competitive Advantage Through Better Service and
Asset Management

In this highly competitive environment, businesses need new ways
to build competitive advantage. Organizations across multiple
industries are looking for ways to increase profits; reduce service,
repair, and maintenance operations costs; better manage capital
expenditures; avoid equipment downtime; and improve asset
utilization. Many are finding opportunities to achieve these goals
through their service organizations, and through better asset and
maintenance management processes.
Whether your company is an original equipment manufacturer
(OEM), third-party service provider, an asset-intensive enterprise
in discrete or process manufacturing, a facilities management
firm, or a utilities or telecommunications provider, SAP® Service
and Asset Management can help you in important ways. You can
establish service as a competitive differentiator, generate more
service revenue at higher margins, reduce service and maintenance
costs, improve asset reliability and availability, and boost
return on assets. You can ensure compliance with the requirements
of regulatory agencies such as OSHA and FDA, and,
through accurate reporting of financial data, with Sarbanes-
Oxley. And finally, you can provide everyone involved in service
delivery and asset maintenance – including employees and service
partners – with a simplified, common, integrated view into all
service-related activities.